Effective Date: March 27, 2013
When Does The Company Collect My Information, Including Personally Identifiable Information?
When you register for an account with Kicksend (your “Kicksend Account”), the Company asks for your e-mail address, your full name, your phone number, and other information (collectively, your “Account Information”). Once you are a registered user, you can update your profile and may be able to provide additional preferential information (e.g. profile photo).
Receiving Kicksend Files
You can receive files that were sent to you through Kicksend without having a Kicksend Account. You also can contact us by e-mailing us directly without having to register for an account.
Your Kicksend Account
For some activities on Kicksend, like sending a file, you need a Kicksend Account. We ask for certain personal information when you create an account including your Account Information and a password, which is used to protect your account from unauthorized access.
In addition, if you submit Photo Orders, we will also ask for your mailing address, the recipients’ shipping address (“Shipping Address”), and your credit card and billing information (collectively, the “Photo Order Information”). We store your Account Information, an encrypted version of your password, and your Photo Order Information.
When you use Kicksend, we may record information about your usage of the site, such as the name, size, and type of the files you send, the date you send a file, the recipients of the files you send, which other users you add to your friends list or who add you to theirs, your frequency of usage, elements you click on in Kicksend (including UI elements and settings), and information you display about yourself. If you are logged in, we may associate that information with your Kicksend Account. In order to provide our file history functionality, we may keep a history of all files sent for the relevant period of time. In the event you delete your Kicksend account, all account information, including file history, is deleted.
Content You Disclose on the Site
Any personal information or comments that you voluntarily disclose online (e.g., messages you include when sending a file publicly, your profile page) may be collected and used by others.
Third-Party Account Information
You may choose to link your Kicksend Account with your accounts on certain third-party services, including Twitter and Facebook. If you authorize us to connect your Kicksend Account with your third-party service account, then, in order for the Service to function, we store some of the information the third-party service provides.
An Internet Protocol (IP) address is unique string of numbers that is assigned to your computer by your Internet Service Provider. Web servers automatically identify your computer by its IP address. Kicksend stores users' IP addresses indefinitely. We will use your IP address to identify your geographic region in order to display the correct content for that region, to help diagnose problems with our servers, and to administer our site. Your IP address also may be used to gather broad demographic and geographic information for advertising and other purposes.
Links to Other Sites
The Company Site contains links to other websites. The Company is not responsible for the privacy practices or the content of such websites. The Company Site may also link to websites that feature Company trademarks and names along with trademarks and names of other companies, which may not be the same as the Company’s.
How Is My Personally Identifiable Information Used By The Company?
Use of Account Information
If you submit Account Information or other personal information to Kicksend, we may use that information to operate, maintain, and improve the features and functionality of Kicksend, and to process any customer support activity or other communication you send to us.
Use of Photo Order Information
If you submit a Photo Order, certain information of your Photo Order, including your Photos, your mailing address, the details of your order, and Shipping Address are provided to our exclusive third party partner (the “Photo Partner”) in order to fulfill and complete your Photo Order. Information sent to our Photo Partner is kept confidential and is not used by our Photo Partner in any other manner except to complete your Photo Order.
Information That is Publicly Available
When you create a Kicksend Account, some information about your Kicksend Account and your account activity will be provided to other users of Kicksend. Your first name and last initial of your Kicksend Account name, not your e-mail address, is displayed to other users when you engage in certain activities on Kicksend, such as when you send a public file through Kicksend. Any files that you send using public links on Kicksend may be redistributed through the Internet and other media channels, and may be viewed by other Kicksend users or the general public. You may also choose to add personal information, which may include your profile picture or other details, that will be visible to other users on your Kicksend Profile page.
If you have a Kicksend Account, you may update or correct your personal profile information and other settings at any time by visiting your Account Settings page. You may control the information that is available to other users and confirm the Kicksend users with whom you share files at any time by editing your Kicksend Lists and Friends pages. You may, of course, decline to submit personal information through Kicksend, in which case you can still receive files and explore Kicksend, but Kicksend may not be able to provide certain services to you.
We do not use your Account Information to send third parties' commercial or marketing messages without your consent. We may use your e-mail address without further consent for non-marketing or administrative purposes (such as notifying you of major Kicksend changes or for customer service purposes).
Who Does the Company Share My Information With?
We do not sell, rent or give access to your Account Information or Photo Order Information to third parties for their marketing purposes without your prior consent, except as provided below.
The Company may disclose information you provide if required to do so by law or if we have a good faith belief that disclosure is necessary to (1) comply with the law or with legal process served on the Company; (2) protect and defend the rights or property of the Company; or (3) act in an emergency to protect someone's safety.
The Company may share your information with certain third parties who provide services or products on the Company's behalf. The Company may also share certain information of your Photo Order with our Photo Partner in order to fulfill and complete your Photo Order. The Company may share your personal information with such third party service providers to fulfill orders, deliver packages, send postal or e-mail, administer contests or sweepstakes, remove repetitive information on customer lists, analyze data, provide marketing assistance, provide search results and links, process credit card payments, operate the Company's websites and applications, troubleshoot, and provide customer service.
We may gather demographic information from you (for example, your age, education level or household income) from time to time. We will not share that information in a manner that identifies you as an individual with any other entity, unless we specifically ask for your permission at the time of collection of such data.
In the event that Company is acquired by another company, your personal information may be part of the assets transferred to the acquiring party.
Use of Other Members' Information
As a user of the Service you will have access to other users' personal information. You agree to use this information solely for sharing and communicating on the site. The Company and its users shall not tolerate spam of any kind. Accounts suspected of causing spam will be deleted immediately and such users shall not be allowed to register again. You are thus not permitted to contact any user of the Service via e-mail, marketing messages or other kinds of spam without receiving their prior consent. Please feel free to report any users you suspect of using the Service as a platform for spamming by contacting customer support.
The Company has security measures in place to protect against the loss, misuse and alteration of the information under our control. These security measures include maintenance of registration information in a secure database and storage of the files you send through the Service on a secure storage server. Although we will exercise reasonable care in providing secure transmission of information between your computer and our servers, we cannot ensure or warrant the security of any information transmitted to us over the Internet and we accept no liability for any unintentional disclosure. We will protect the transmission of credit card information through industry standard, SSL (secure socket layer) encryption. Please note that this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our safeguards. We cannot ensure or warrant the security of any information you transmit to Kicksend or to any third party, and you do so at your own risk.
Compromise of Personal Information
In the event that your personally identifiable information is compromised as a result of a known or suspected breach of security, the Company will attempt to notify you by e-mail or as otherwise required by applicable law.
The Service is located within the United States. If you choose to use the Service from the European Union or other regions of the world with laws governing data collection and use that may differ from U.S. law, then please note that you are transferring your personally identifiable information outside of those regions to the United States for storage and processing. By providing your personally identifiable information on the Service you consent to that transfer, storage, and processing.
A Note About Children
Children (i.e. those persons under the age of 13) are not eligible to use the Company Site without supervision. We thus ask that children do not submit any information to us. If you are under the age of 13 and want to use the Company Site, you may only do so under the supervision of your legal parents or guardians.
Opt-out of Email
You can opt-out of email announcements by visiting your account settings here.
For questions concerning the Service or your account, please check out our Support page.
For more information about our privacy practices, write to us at:
655 Castro St, #2
Mountain View, CA 94041 USA
Tel: (650) 336-5817